Terms & Conditions
Clear guidelines for the use of our website and participation in services, designed to support transparency and professionalism.
Welcome to Denver Breakthroughs, PLLC. These Terms and Conditions outline the rules and expectations governing the use of our website and participation in services. By accessing this website or purchasing services, you agree to be bound by the terms outlined below.
1. Services & Payment
Services. Denver Breakthroughs, PLLC provides online therapy services, coaching programs, consultation, and educational offerings for adults. Certain services may be limited by licensure, location, or platform requirements.
Payment. Payment for sessions, programs, groups, or service packages is due at the time of booking or registration unless otherwise stated. Payments are processed securely through our payment provider, Stripe, or other approved payment systems.
Deposits. Deposits for coaching groups, programs, or reserved offerings are non-refundable unless otherwise stated. A deposit secures a reserved spot in a scheduled offering and may be applied toward the total cost.
Refunds & Cancellations. Refunds are not issued for completed sessions or completed services. A minimum of 24 hours’ notice is required for cancellations or rescheduling of individual appointments. Sessions canceled with less than 24 hours’ notice may be charged in full.
2. Use of Website & Materials
Personal Use Only. All content on this website, including articles, resources, handouts, and program materials, is provided for informational and personal use only. Content may not be copied, reproduced, distributed, or modified without prior written consent.
No Guarantee of Outcomes. Outcomes from therapy, coaching, consultation, or educational services vary by individual. While services are provided with care and professionalism, specific outcomes or results cannot be guaranteed.
3. Privacy & Confidentiality
Privacy Commitment. Your privacy is important to us. Personal information is handled in accordance with our Privacy Policy.
Communication. By contacting us or submitting information through our website, you consent to receive communications related to scheduling, billing, and services.
4. Professional Boundaries
Website Information. Information provided on this website is for informational purposes only and is not a substitute for individualized care, emergency support, or crisis services.
Coaching & Educational Services. Coaching programs, groups, and educational offerings are not psychotherapy and are not a substitute for mental health treatment.
5. Limitation of Liability
Denver Breakthroughs, PLLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or participation in services, except as otherwise required by law.
6. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of Colorado and Florida, where Denver Breakthroughs, PLLC provides services as permitted by licensure and platform requirements.